Refund Policy

Piecesify • Legal

Refund Policy

At Piecesify LLC, customer satisfaction is important to us.

30-Day Return Window

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return, the item must be:

Unworn and unused
In the original condition
In the original packaging
Accompanied by proof of purchase

How to Start a Return

Please email us at support@piecesify.com with:

Your order number
The reason for the return

Do not send the item back until you have received return approval and instructions from us.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or is not what you ordered, please contact us as soon as possible at support@piecesify.com and include clear photos of the item and packaging.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 10 business days.