Our jewelry is made from high-quality, non-toxic epoxy resin mixed with pigments, glitters, dried flowers, and other beautiful inclusions. Each piece is hand-poured and cured to create a smooth, glass-like finish.

Resin is water-resistant, but we recommend avoiding prolonged exposure to water, swimming pools, or saltwater to preserve the finish and hardware of your piece.

Yes! Because each piece is hand-poured, no two pieces are ever exactly alike. The way colors blend and swirl is always a little different — that's the magic of resin.

Yes, some of our pieces feature real dried flowers, glitters, foils, and other hand-picked inclusions. Each product listing will describe what's inside.

We include a sizing guide on each product page. If you're unsure, feel free to reach out via live chat or email and we'll help you find the perfect fit.

Absolutely! We love creating custom pieces. Contact us with your idea — color, shape, occasion — and we'll bring your vision to life. Custom orders typically take 5–10 business days.

All pieces are handmade to order. Please allow 2–5 business days for processing before your order is dispatched.

Standard shipping takes 5–10 business days after dispatch. Express shipping (2–4 business days) is available at checkout. Please also allow 2–5 business days for order processing.

Yes! We offer free standard shipping on all orders over $50.

Yes, we ship worldwide! International delivery typically takes 7–21 business days depending on your location and local customs processing.

We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging. Visit our Return & Refund Policy page for full details.

Start a live chat with us, email hello@piecesify.com, or use our contact form. Include your order number and reason for return and we'll guide you through the process.

Custom and personalized pieces are not eligible for return unless they arrive damaged or defective. If there's an issue, please contact us within 48 hours with photos.

Keep your pieces away from direct sunlight for extended periods, harsh chemicals, and perfumes. Store in a cool, dry place. Wipe gently with a soft cloth to clean.

We recommend removing your resin jewelry before swimming, showering, or washing hands to preserve the finish and extend the life of your piece.

You can reach us via our Contact Us page, email us at hello@piecesify.com, or start a live chat with us anytime — we're always happy to help!

Yes! You can start a live chat with us directly from our store. Look for the chat icon in the corner of the page.

We typically respond within 24–48 hours on business days. Live chat is the fastest way to reach us for quick questions.