Shipping & Returns

SHIPPING & RETURNS

Every piece is carefully packaged with love so it reaches you safely. ✨

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Shipping

  • Processing Time: All PIECESIFY pieces are handmade to order. Please allow 2–5 business days for your order to be prepared before dispatch.
  • Free Shipping: Enjoy free standard shipping on all orders over $50.
  • Standard Shipping: Estimated delivery in 5–10 business days after dispatch.
  • Express Shipping: Estimated delivery in 2–4 business days after dispatch. Available at checkout.
  • Careful Packaging: Every order is lovingly wrapped and securely packaged to ensure your resin jewelry arrives in perfect condition.
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Returns

  • Return Window: We accept returns within 30 days of the delivery date.
  • Item Condition: Items must be unused, undamaged, and in their original packaging to qualify for a return.
  • How to Start a Return: Start a live chat with us, email hello@piecesify.com, or use our contact form. Include your order number and reason for return and we’ll guide you through the process.
  • Custom & Personalized Items: Custom-made or personalized pieces are not eligible for return unless they arrive damaged or defective.
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Need Help?

Need help with shipping or a return?
Start a live chat with us anytime — we’re happy to help.

Or reach us at hello@piecesify.com  •  Contact Form

Handmade with love  •  Unique resin pieces