SHIPPING & RETURNS
We carefully package every piece with love so it arrives safely and beautifully. ✨
SHIPPING INFORMATION
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›Processing Time: All PIECESIFY pieces are handmade to order. Please allow 2–5 business days for your order to be prepared and dispatched.
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›Standard Shipping: Estimated delivery in 5–10 business days after dispatch.
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›Express Shipping: Estimated delivery in 2–4 business days after dispatch. Available at checkout.
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›Free Shipping: Enjoy free standard shipping on all orders over $50.
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›International Shipping: We ship worldwide! International delivery typically takes 7–21 business days depending on your location and local customs.
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›Careful Packaging: Every order is lovingly wrapped and protected to ensure your resin jewelry arrives in perfect condition.
RETURNS & EXCHANGES
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›Return Window: We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.
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›How to Start a Return: Simply email us at hello@piecesify.com with your order number and reason for return. We'll guide you through the process.
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›Refunds: Once we receive and inspect your return, a refund will be issued to your original payment method within 5–7 business days.
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›Exchanges: Want a different piece? We're happy to arrange an exchange. Contact us and we'll find the perfect solution.
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›Custom & Personalized Orders: Please note that custom-made or personalized pieces are non-returnable unless they arrive damaged or defective.
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›Damaged Items: If your order arrives damaged, please contact us within 48 hours with photos and we'll make it right immediately.
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Need Help?
Our team is always happy to assist. If you have any questions about your order, shipping, or a return, don't hesitate to reach out.
Contact Us | hello@piecesify.com
Handmade with love • Unique resin pieces